Legal and Privacy- Protecting Your Family's Information

Privacy Policy

We take your privacy seriously and are committed to protecting the confidentiality of the information collected during these assessments, ensuring that personal information is protected. We strive to maintain transparency about our practices, ensuring that families are informed about the data we gather and the purposes for which it is used. All information is processed in accordance with applicable laws and regulations, and we implement strict measures to prevent unauthorised access. Should you have any questions regarding our privacy policy or your data, please do not hesitate to contact us



Payment & Booking Terms

  • All bookings are to be paid for in advance of appointment. 
  • Cancellation or rebooking within 7 days of booking may incur a 25% administration fee.
  • Bookings to be paid by bank transfer.  
  • A booking is not confirmed until payment has been received. 

"WHERE RELATIVES BECOME FAMILY"

Information icon

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.